FAQ

Ordering

WHAT SIZE BANDANA SHOULD I GET?

Slip-On Bandana Slip-on bandanas have the same pattern on both the back and the front of the bandana and can be worn by slipping your dog's collar through the opening between the back and front of the bandana, then clipping the collar around your pup's neck. Slip-ons require a collar and cannot be tied around your dog's neck. Tie-On Bandana Tie-on bandanas have a patterned front side and a coordinating solid-colored back side and should be tied loosely around your pup's neck. The bandana is not too tight if you can place two fingers between the bandana and your dog's neck and easily slide them back and forth

WHAT IS ADDING A COLLAR SEAM?

All of our bandanas are sewn with all the seams inside, so not additional sewing is done on the outside of the product. This is perfect for a flawless look on the outside of the product when taking photos. Some dogs prefer to have a seam added on the outside to help it stay in place for longer wear.

WHEN CAN I EXPECT TO RECEIVE MY ORDER?

Typically, orders will ship within 5 business days. If you order a custom embroidered item it can take up to 14 days to be made. TUPscription boxes always ship on the 1st of the month. Peak season may change this processing time.